Getting started with forms

Provides an in-depth look at the features and functions of forms in the ServiceNow user interface.

This video applies to UI16, the latest version of the user interface, in the New York release. It may apply to future releases as well.
UI16 is the default user interface for new instances, starting with the Geneva release. To get UI16 on upgraded instances, the UI16 plugin must be activated.

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This video covers:
00:17 Important information
01:06 Form fields
05:00 Saving a record
06:06 Related lists
06:48 Form views
07:35 Personalizing forms
08:47 Activity stream
09:25 Managing attachments
10:24 Formatters
11:33 Following a record
12:13 Other form header options

For more information on forms, see:

ServiceNow product documentation:

Forms:

Related lists:

View management:

Personalize a form:

Activity streams:

Add and manage attachments:

Formatters:

Follow a record in Connect:

Copy incident or create child incident:

ServiceNow Training and Certification:


ServiceNow Community:


ServiceNow TechBytes Podcast:


For general information about ServiceNow, visit:

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